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Frequently Asked Questions
As a customer of Load and Land, we want to hear your thoughts, questions, and opinions. We hope that nothing ever goes wrong when you trust us as your medical courier service, but if it does or you want to share feedback of any sort, please reach out to us and let us know. Your continued business is our highest priority. You’ll receive a case number or delivery incident number and Load and Land will keep you updated on any new information we receive. We’ll do whatever is necessary to make it right, every time.
Depending on where you are located, how large your delivery is, and if there are any IT requirements, it can take anywhere from a month to 6 weeks for you to get your delivery. That includes making the order and setting up any and all details. This ensures that your delivery will be handled with care and dispatched to its location in the manner with which is required.
We have a fleet of well-vetted, highly trained and professional drivers whose sole job is to get your delivery there on time in peak condition. Our drivers are given similar routes whenever possible to avoid any issues with routes.
Along with our flexible delivery and courier schedules, we also offer a variety of payment options. So that you can find what’s right for your company.
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